Delete your account

Last updated: 2026-11-09

This page is for closing the sign-in identity ondalet uses: the email address you proved to apps-management, the family’s shared service, and everything that hangs from it. It is reachable without installing anything, so that somebody who has already uninstalled the app can still ask.

ondalet has no account of its own, and you do not need to sign in to use it. Signing in exists so that a licence granted by hand can reach you, and so that a report can be answered. If you have never signed in, there is nothing here to delete. Your sources, engines, searches and backups are on your phone and in files you saved, not at the service.

How to do it

In the app: open the messages screen and choose Delete my account and data. It deletes everything listed under “What is deleted” below straight away, and signs you out.

By email: write to apps@gpm.name from the address you signed in with, and say you want it closed.

The address is the check. Deletion is irreversible, so a request that cannot be tied to the address it names will get a reply asking you to send it from that address rather than being carried out. If you no longer have access to it, say so and we will work out what else can prove it.

Expect it to be done within 30 days, and normally within a few days. Deleting in the app needs no wait.

Signing out inside the app is not this. It withdraws the key on this phone and leaves the identity where it is.

What is deleted

• Your address, and everything that points at it by name.
• Your sign-in key, everywhere it is still valid.
• Your supporter name and listing, if you had one.
• The link between you and anything you reported, and your votes on feature requests.

What is kept, and why

Bug reports and feature requests stay, with your address removed from them. What remains cannot be traced back to you: the row loses the link to the identity rather than being deleted with it.

Licence records stay for as long as they are in force. An address with an active licence is not deleted automatically; ask for it by email if you want it gone, knowing the licence goes with it.

If you do nothing

An address that has been silent for five months gets one email saying it will be deleted, and is deleted a month later unless you use the app to come back. Nothing is deleted that was never warned. An address with an active licence is never deleted this way. A sign-in key stops working after a year without use in any case.

What is not ours to delete

Anything you configured or watched. Your Usenet provider, your TorBox account, your indexers and the sites you search have your data under their own policies, and ondalet cannot delete it. Everything on the phone goes when you uninstall the app.

Everything else about what the service holds is in the Privacy Policy.